Internet >Concepts and Terminology
Forum Moderator
Known as the “banzhu” or the “mottled bamboo”, a forum moderator is in charge of a certain discussion or forum. This term didn’t exist before the Internet and was first used on websites similar to BBS. It then entered into the era of chat rooms and forums. As all kinds of netizens want to participate in online forums, many posts do not meet the theme or conform to the rules of the forum, so administrators are needed to supervise and maintain compliance. In China, forums are categorized according to different page content, and administrators are somewhat like editors who are in charge of editing particular “pages” or forums.
What is a Forum Moderator?

A forum moderator oversees the communication activity of an Internet forum. He monitors the interchange of contributors and makes decisions regarding content and the direction of threads. Moving discussions from one section to another to keep topics organized is also a common job for a forum moderator. If the tone of a forum becomes hostile or starts to move in the direction of personal attacks, the forum moderator usually has the discretion to lock the discussion to prevent heated, interchanges. He may also be able to hide discussions he deems unworthy of further discussion. Conversely, topics he feels deserve further examination can be posted indefinitely by the moderator even if they garner no comments. Moderator duties are as diverse as the forum topics themselves. Some moderators are virtually invisible; they surface only when situations arise that do not seem likely to resolve themselves. Other forum moderators are always there, ready to intercede at the smallest hint of discourse. Public forum moderators often have to enforce many rules of conduct and decorum, as public contributors tend to communicate without abandon, which can sometimes upset other commenters.

What is a moderator and how do I assign them on my forum?

A moderator is a registered member of your forum that has additional "powers" that you assign. For example, they may be able to lock topics, delete threads, warn members, and much more. For a member to be assigned as a moderator, they will first need to be placed inside a moderator member group. Each member can be placed into a separate member group and, each member group can be assigned different powers on your forum as mentioned above. To assign a member into a member group, visit the profile of the member you would like to make a moderator and click the "Modify Profile" link. On the next page, scroll to the bottom until you reach the "Administrative Functions" area. The first option you'll see will be for changing that particular member's member group. In the drop-down box, select the member group you would like him/her to be part of. Lastly, click the "Modify Profile" button to save your changes. If a member group is assigned "Limited Powers," all members of that group will only have powers on boards they are listed as moderators on. To add a member as a moderator on a specific board, first visit your "Administration Area" then click the "Modify Board" link. On the next page, select the specific board you would like that member to moderate and click "Continue". Next, look for the "Board Settings" area and you'll find an option for "Moderators." In the text box to the right, type in the username of the member you are elevating to moderator status. Remember that the username you type is their original account name and not their display name. Usernames do not have spaces or capital letters. Once you save your changes, view your forum's homepage and you should see the member listed as a new moderator on the board you've just edited.

How to Make Money as a Chat or Forum Moderator

Many of the websites, games, social apps, and online stores we frequent feature user communities. These often use a message board or chat function to enable user communication and contact customer service. If you've wondered how these discussions seem to stay relatively civil (even in the day of the "troll"), the answer is simple — moderators. What is a Chat or Forum Moderator? These are the people who stay behind-the-scenes of online communities, giving users a safe way to resolve issues, as well as policing the most offensive communications. They can delete content, ban users, or simply be on-hand to answer questions as needed. How Much Does This Job Pay? Pay can range from minimum wage to $15-$17 an hour. It is similar in pay structure to work-from-home customer service phone rep gigs. Some jobs pay for the entire time you are monitoring the forums, while others may only pay you when you respond to issues that come up in a work queue (meaning that you can be away from the community until you are called in). How Can You Get a Job as a Moderator? Getting a job as a moderator may be as simple as applying for a posting on a jobs website, or it may require being part of an active online community until you've earned a respected place in it and can request pay. Often, you can do some research into the communities you're a part of and see if they have any openings on their "Careers" tab. Sites that seem to hire moderator or chat reps frequently include MetaVerse Mod Squad, Lithium, ICUC, and eModeration. What Skills or Equipment Are Required? A good chat or forum moderator will have excellent people skills, possess the ability to spell well and communicate via the written word, be efficient with a computer, and can sit for long periods of time, often staring at threads of messages until their help is needed. Most job listings will describe tech requirements, but the majority require you to have your own desktop or laptop computer with a high-speed DSL or cable internet connection. What's a day in the life of a moderator look like? It can vary, but according to Chelles of FitNPoor, there are definitely pros and cons. Cons of Working as a Moderator It can be difficult to keep your emotions under control when dealing with difficult people. "You have to put your personal opinions aside. There are so many times where my politics or my view points are trumped by the job need to moderate and keep discussion peaceful," Chelles says. Your privacy is also not guaranteed. Chelles states that your personal information could be found, especially by passionate chatters who dislike you or your policies. Pros of Working as a Moderator One of the biggest advantages of this job is that you can work from home, and often, the hours are very flexible. This makes it an ideal option for students or stay-at-home parents, especially since the work environment doesn't have to be quiet. If you love having power, this is the job for you. Chelles says that it certainly attracts a positive person that can keep a level head, but it does reward you in the sense that you are in control. Some people thrive on that kind of control. There is also often a strong sense of community in most online forums, and this camaraderie can grow with time and involvement — especially as a moderator. Regular chatters on bigger sites recognize you and know your story; if you're the kind of person that makes friends easily online, this could be a very rewarding job for you!

Knowledge Graph

1 Moving discussions from one section to another to keep topics organized is also a common job for a forum moderator.

2 If the tone of a forum becomes hostile or starts to move in the direction of personal attacks, the forum moderator usually has the discretion to lock the discussion to prevent heated, interchanges.

3 The moderator’s job is not to pass judgment on legitimate replies or posts to the group, but simply to keep out posts that are at odds with the forum’s ground rules.